Shipping policy
Global Shipping & Craftsmanship
Thank you for choosing PIG CUSTOM. We are dedicated to delivering premium custom-painted helmets, vintage-style gear, and precision hardware directly to your workshop. We do not compromise on artisan quality to rush a process. Below you will find our fulfillment timelines and logistics guidelines for all shipments across the United States, North America, and Europe.
Fulfillment & Transit Schedules
Solid Color Helmets
3 Days Prep: Quality assurance, final inspection, secure packaging, and tracking generation.
7 Days Transit: Standard international road and air logistics.
Custom Painted Helmets
10 Days Prep: We do not rush art. Artisan hand-painting, clear-coat curing, and precision detail checks.
7 Days Transit: Standard international logistics.
Hardware & Apparel
3 Days Prep: Sorting, quality checks, secure packing, and tracking generation.
7 Days Transit: Standard international logistics.
Express Shipping Upgrade
Need your gear faster? Express transit is available at checkout for an additional fee, accelerating your delivery timeline by approximately 5 to 7 days.
Logistics & Delivery Directives
Tracking Your Gear
Once your package hits the road, an automated tracking link is sent directly to your registered email, allowing you to monitor real-time progress from our London hub to your local courier.
Packaging & Protection
Custom gear requires heavy-duty protection. Every PIG CUSTOM piece is securely boxed with high-density padding to withstand international transit in flawless condition.
Duties, Taxes & Customs
Any localized import duties, customs clearance fees, or regional taxes levied upon arrival are the sole responsibility of the customer. We ensure all paperwork is compliant for smooth clearance.
Address Accuracy
Accurate delivery information is the customer's responsibility. PIG CUSTOM is not liable for failed deliveries due to incorrect zip codes, missing details, or unclaimed packages at local hubs.
Need Help With Your Shipment?
Our team is standing by to investigate and assist you immediately.
support@pigcustom.com